Frequently asked questions

Contact the car rental company immediately for assistance. They offer roadside support to address such situations promptly.

Exercise caution and opt for smaller luxury cars for better maneuverability. Parking garages or designated areas are available for parking.

Address the ticket promptly and notify the rental company if necessary. Follow their guideline.

Yes, rest areas along Italian highways provide amenities like restrooms, food, and accommodations for luxury car travelers during journeys.

In any emergency, you can always dial 112 for immediate assistance. Additionally, we provide specialized support services by contacting us at +39 393 7462279.

Yes, we provide guided tours with a vehicle led by our personnel, ensuring a memorable and personalized experience.

Yes, Loan Luxury rental service offers pick-up from the location preferred by the guest, ensuring convenience and comfort throughout the rental experience.

Yield to traffic already in the roundabout and use turn signals when exiting. Pay attention to lane markings and give way to vehicles entering the roundabout.

Italy has strict laws against drinking and driving. The legal blood alcohol content limit is 0.5 grams per liter. Penalties for exceeding this limit include fines, license suspension, and possible imprisonment.

Plan ahead and allow extra time for travel, especially during peak hours. Familiarize yourself with alternative routes and public transportation options to avoid traffic congestion.

Be mindful of restricted traffic zones (ZTLs) in Italian cities. Pay attention to signage and avoid entering these zones unless authorized, as fines may apply.

Seat belts are mandatory for all occupants of a vehicle in Italy, regardless of seating position. Failure to wear seat belts can result in fines.

Yes, child car seats are mandatory for children under a certain height and weight. The type of seat required depends on the child's age and size.

Be prepared to pay tolls at toll booths using cash or electronic payment methods. We may equip a toll transponder for convenience.

Non-EU citizens may need an international driving permit (IDP) in addition to their valid foreign driver's license. It's advisable to check specific requirements based on your nationality and length of stay.

Familiarize yourself with parking signs and regulations to avoid fines and towing. Consider using paid parking facilities or designated parking areas to ensure compliance.

It is illegal to use a handheld mobile phone while driving in Italy. Use hands-free devices if necessary, but it's safest to refrain from phone use altogether while driving.

Slow down and exercise caution when wildlife warning signs are present. Be vigilant, especially during dawn and dusk when animals are most active.

To rent an exotic car from us, you must be at least 25 years old and possess a valid driver's license. International renters must provide a valid passport and driver's license from their home country, along with an international driving permit if their license is not in English.

Bookings can be made through the Loan Luxury website form or by contacting our team directly via whatsapp ( +39 393 7462279 ) or via email ( info@loanluxury.it ).

The rental price includes the use of the vehicle for the specified rental period. It also includes a daily mileage limit, a comprehensive insurance coverage, although a deductible will apply in the event of a claim. Please note that fuel costs, tolls, and any equipment not quoted in the rental agreement, is not included.

Certainly! You can drive the rental car outside the country, but only within the European Union.

Yes, our exotic car rentals come with a daily mileage limit. Exceeding the mileage limit will result in additional charges per mile. The specific limit varies by vehicle and will be clearly stated in your rental agreement.

Additional drivers are allowed but must be registered with us at the time of rental. Each additional driver must meet the same age and licensing requirements as the primary renter and may incur an additional daily fee.

In the event of an accident or breakdown, please contact us immediately. We provide 24/7 roadside assistance for all our rentals. For accidents, please also obtain a police report and exchange contact and insurance information with any other parties involved.

The vehicle should be returned to the agreed-upon location at or before the end of the rental period in the same condition as it was rented, barring normal wear and tear. Please ensure the fuel tank is filled to the same level as when you picked up the car to avoid refueling charges.

Pets are not typically allowed in our exotic rental cars to maintain the vehicles' condition and to avoid potential allergy issues for future customers. Exceptions may be made on a case-by-case basis, and a cleaning fee will apply.

We accept all major credit cards. Debit cards and cash may be accepted under specific conditions; please contact us directly ( phone / whatsapp: +39 393 7462279 or email: info@loanluxury.it

Yes, we offer comprehensive insurance coverage for all our renters. This includes collision damage waiver (CDW), theft protection (TP), and third-party liability (TPL).

Rental extensions are subject to vehicle availability and must be arranged in advance by contacting us directly. Additional charges will apply based on the current daily rate of the vehicle.

Renters are responsible for all traffic violations, parking tickets, and other fines incurred during the rental period. An administrative fee may be charged for processing any fines or violations received by us on your behalf.

A standard cleaning fee is included in your rental. However, excessive dirtiness or stains that require professional cleaning will incur additional charges. Smoking in the vehicles is strictly prohibited and will result in a significant cleaning fee.

Absolutely! Our exotic cars are available for special events, photoshoots, and film productions. Please contact us with your specific requirements, and we will be happy to arrange a custom rental package that suits your needs.

Yes, a refundable security deposit is required for all rentals. The amount varies depending on the vehicle.. The deposit is held to cover any potential damages to the vehicle or additional charges incurred during the rental period.

Late returns are subject to additional charges. If you anticipate a delay in returning the vehicle, please inform us as soon as possible to avoid as many additional charges as possible. Charges for late returns are typically applied on a per-hour basis after a certain grace period.

Renters are expected to return the car with the same amount of fuel as at the start of the rental. If the car is returned with less fuel, refueling charges will apply, typically at a higher rate than local fuel prices. We encourage renters to refuel the car themselves before returning it to avoid these charges.

Yes, we offer a range of additional services and equipment to enhance your rental experience, including GPS navigation systems, child seats, and more. Please inquire about availability and pricing when you make your reservation.

To modify or cancel your reservation, please contact our customer service team as soon as possible. Modifications are subject to vehicle availability and may result in a change in rate. Our cancellation policy applies to all reservations, with details provided at the time of booking.

Yes, renters must be at least 25 years old to rent an exotic car. Renters between the ages of 21-24 may be eligible for certain models with an additional underage driver fee. Please contact us  ( phone / whatsapp: +39 393 7462279 or email:  info@loanluxury.it ) for more details.

One-way rentals are available on a limited basis and must be arranged in advance. Additional fees apply for one-way rentals, and availability depends on the specific locations involved. Please contact us for more information and to arrange a one-way rental.

Our knowledgeable staff can help you select the perfect car for your needs based on your preferences, driving experience, and occasion. Contact us to discuss your requirements, and we will provide recommendations tailored to you.

You will need to bring a valid driver's license and the credit card used for the reservation. International renters should also bring their passport and an international driving permit if their license is not in English.

A credit card is preferred to secure a reservation due to the hold required for the security deposit. However, debit cards may be accepted with additional requirements at our discretion. Please contact us for details on using a debit card.

The security deposit is authorized on your credit card at the time of rental. It is not a charge but a hold, which is released upon the safe return of the vehicle without damage or additional fees incurred. The release of the hold may take several days, depending on your bank's policies.

Yes, we offer 24/7 roadside assistance for all our rentals, covering a range of issues from mechanical failures to accidents. Contact details for roadside assistance will be provided at the time of rental.

Answer: Our fleet includes a wide range of luxury vehicles, including sports cars, classic cars, and luxury SUVs, from renowned manufacturers like Ferrari, Lamborghini, Porsche, McLaren, Bugatti, Aston Martin, Rolls-Royce, Mercedes-Benz, BMW, Audi and many others. Please contact us  ( phone / whatsapp: +39 393 7462279 or email:  info@loanluxury.it ) for more details.

Loan Luxury specializes in luxury car rentals and unique driving experiences across Italy. They offer a wide range of services, including:

  • Luxury Car Rentals: Access to a diverse fleet of high-end models from top luxury brands like Ferrari, Lamborghini, Porsche, McLaren, Bugatti, Aston Martin, Rolls-Royce, Maserati, Mercedes-Benz, BMW, Audi, and many more, catering to various preferences and requirements.
  • Unique Driving Experiences: Organizing exclusive tours and driving experiences in scenic and iconic regions of Italy, such as Chianti, Val d'Orcia, Lake Como, as well as offering Ferrari driving experiences in Florence & Maranello.
  • Guided Tours: Providing guided tours with a vehicle, led by their personnel, ensuring a memorable and personalized experience through Italy's picturesque landscapes and historic locations.
  • Personalized Services: Including car delivery and return to specific locations for convenience, offering 24/24 assistance, and maintaining transparent rates.
  • Top Class Services: Loan Luxury prides itself on its professional team with deep local knowledge, offering personalized experiences and ensuring the highest standards of performance and safety for its vehicles.

Our commitment to personalized service, local expertise, and a premium selection of vehicles provide a unique and memorable luxury car rental and driving experience across various European and iconic Italian regions.

Our top class service (car delivery and return, 24/24 assistance, transparent rates, …) and professional team, with deep local knowledge, providing personalized experiences.

Yes, of course: we’re actually working to integrate all testimonial feedback into our website. Till then, you can request feedback directly to our team that will be delighted to share customers feedback.

Loan Luxury offers experiences in various European and iconic Italian regions.In Europe, including main european cities, like Paris, Barcelona, Lugano, and many more. In Italy,  including Chianti, Val d'Orcia, Lake Como, and the opportunity for Ferrari driving experiences in Florence & Maranello.

For more detailed information and to explore all offerings, visit our website.

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